IcARUS

The Problem

How can we comprehend and collect data to evaluate citizens' perceptions of security risks in Riga's districts, aiming to enhance the effectiveness of police service deployment?

Collaboratively, the tool involves various stakeholders, including the municipal police, district population services of the municipality, and NGOs, who collectively drive its implementation. Over a four-week period, the tool delivery includes the following key activities:

Analysing incident records from police records to identify incident trends and police responses.

Gathering citizens' feedback on feelings of insecurity, fear of harm, trust in police, and neighbourhood disorder.

Analysing citizens' feedback to understand their insecurities, fears, and confidence levels in police and neighbours.

Comparing the analysis of incident records with citizens' feedback to update policing tactics.

Tool Components

Patrol officers to administer the survey on the Feeling of Insecurity

Patrol officers on Feeling of Insecurity

Local coordinators on Residents' Cohesion and Disorder in the Neighbourhood

NGO Volunteers on Perceived risk of harm and Trust in police

Web application (for the analysis)

which includes a page for the:

Survey responses analysis

Criminal records analysis

Surveyors’ feedback

A manual to explain/use/read the web application

Surveying guidelines on

Selecting surveyors

Surveyors approaching the respondents and executing the survey

Limitation of the analysis and interpretation of the crime incidents and survey data

Par drošu Rīgu! Document template for

Sharing the reports of the tool

Crime incidents analysis

Citizen survey analysis

Surveyors’ feedback analysis

Training material for

Chiefs of the departments on all components of the tool

IT chief on installation and usage of online survey tools and web applications

Surveyors on executing the surveys efficiently

Par drošu Rīgu! Meeting invitation

inviting the stakeholders (patrol officers, volunteers and local coordinators) for a meeting to share the survey results with the date, time, location.

Par drošu Rīgu! Social Media Post

to be posted by the municipal police or the NGOs or the local coordinator office to announce that a survey is happening and police officers or volunteers or the local coordinators might approach citizens.

Par drošu Rīgu! Manual

guiding the Chief of the Department in delivering the tool

Par drošu Rīgu! Presentation template for

Introducing and explaining the tool to the other municipal offices

New stakeholders and other public

Sharing the results of analysis

Par drošu Rīgu! Reflective badges

with the tool logo will be given as a token of appreciation to the survey respondents which they can use during the nights while walking/biking.

Par drošu Rīgu! Pens, notebooks, pins and folders for surveyors

The Riga tool

The Problem

Tool Components